Ipswitch Inc. Advises UK Businesses To Talk More Clearly

Published 29th November 2006

Network Monitoring Provider Warns of Poor VoIP Call Quality As Internet Usage Grows...

Ipswitch Inc., a leading developer of network monitoring, messaging and managed file transfer solutions today called for UK companies to better monitor their VoIP traffic or face the consequences of lost business. This follows its recent Technology Focus Seminar in London where it revealed to the likes of BBC, EDS and Imperial College that a staggering 20% of internet-based VoIP calls are now of unacceptable call quality.

The Ipswitch Technology Focus Seminar (TFS) included a keynote address on the subject of using and controlling VoIP in the context of the business network. The catalyst to this was some startling research from Brix Networks, which undertook an 18-month measurement of VoIP quality via testyourvoip.com, which showed that on average 20% of calls are of unacceptable quality and that this has increased to 23% in recent months.

“The consequences of poor quality, and even dropped, VoIP calls could be catastrophic to UK business as it could lead to potential customers, partners and investors taking their business elsewhere,” warned Ipswitch Director of Marketing, David Karp.

Ipswitch’s award winning network monitoring suite, WhatsUp Professional can lead to potential problems with VoIP call quality being prevented through maintaining a close eye on the use and availability of a corporate network. WhatsUp Professional 2006 delivers application management as well as enhanced network management and monitoring features. The product’s numerous reporting functions, additional standards compliance support and expanded notification options, elevate this offering above any competitive entry anywhere in today’s marketplace.

“With WhatsUp Professional, businesses can monitor the status of all critical devices on a converged network and create alerts based on how best to respond to service degradation and outages of VoIP,” explained Karp. “It is important to gather detailed network performance statistics and become aware of bandwidth usage on the network so that you can avoid potential bottle necks that could lead to low VoIP call quality.”

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