Armani Exchange boosts customer service with Workplace Systems

Published 4th September 2008


Milton Keynes, 3rd September, 2008.

Leading US fashion retail brand, Armani Exchange (New York), has placed a major Workforce Management software order with WorkPlace Systems, the leading supplier of Workforce Management solutions, to supply a Workforce Management solution, to help manage their Store Associates better and further improve Customer Service.

The solution will be implemented by Labor Solutions International (LSI), a wholly-owned subsidiary of WorkPlace Systems. Armani Exchange has over 72 stores across North America and plans a further 10 new locations in 2008.

Armani Exchange looked to a comprehensive and easy to deploy Workforce Management solution, which included Time & Attendance as well as Scheduling and Budgeting. “We reviewed a number of established suppliers in the Workforce Management market and after a rigorous evaluation process, selected LSI and WorkPlace Systems,” stated Ed O’Connor VP Controller Armani Exchange. “LSI Solutions provided Armani with a compelling solution – the easy to use WorkPlace Retail Enterprise software and LSI’s in depth understanding of Workforce Management and Store Operations. We are now focussed on a rapid deployment, which we plan to complete in the next four months.”

Commenting on the contract Kevin Donnelly, President of LSI Solutions stated “We are delighted to be awarded this contract with Armani Exchange as it reinforces the value LSI and WorkPlace software can bring to specialty retailers to help contain Costs, increase Compliance and improve Customer Service.”

Barney Quinn, CEO of WorkPlace Systems stated. “The order with Armani Exchange further cements our position as a leading global supplier of Workforce Management software, especially in the US market”.


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About WorkPlace Systems:
WorkPlace Systems was founded in 1986 and is listed on the London Stock Exchange (WSI). WorkPlace is a world-leading supplier of Workforce Management software and of Consulting Solutions which increase customer service significantly and reduce labour costs, leading to improved store performance and customer experience.

Retail clients include: Argos, Focus (DIY) Ltd, Country Road, Metro Cash and Carry, Next, Morrisons, Travelex, WH Smith Travel, Woolworths (South Africa) and World Duty Free.

WorkPlace Systems is based in Milton Keynes with regional offices in the USA.
For more information visit: www.workplacesystems.com


About LSI:
Labor Solutions International is a leading provider of total Workforce Management solutions that enable Retailers to improve the performance of their store operations. Customers include Albertsons, Babies R Us, Circuit City, Fred Meyer, The Home Depot, Kroger, Lowe's Home Improvement Warehouse, PETCO, PetSmart, Raley's, ShopKo, Shopright, Stop & Shop, Toys R Us, Wet Seal, Winn Dixie.

Labor Solutions International is a wholly owned subsidiary of WorkPlace Systems International


About Armani Exchange:
A|X Armani Exchange was launched in 1991, aimed at a new generation of fast-fashion consumers through an accessible collection offering urban, individual style. Today A|X Armani Exchange has an exclusive direct controlled retail network that currently comprises 151 freestanding stores in 20 countries (United States, Argentina, Australia, Brazil, Canada, Greater China, Indonesia, Japan, Korea, Malaysia, Mexico, Philippines, Saudi Arabia, Singapore, Taiwan, Thailand, United Arab Emirates, United Kingdom and Venezuela).


Current Forward-Looking Statements:
This press release contains forward looking statements which are not historical facts, but are based on certain assumptions and reflect WorkPlace Systems’ current expectations. These forward-looking statements are subject to a number of risks and uncertainties that could cause actual results or events to differ materially from current expectations. WorkPlace Systems disclaim any intention or obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Given these risks and uncertainties, investors should not place undue reliance of forward-looking statements as a prediction of actual results.


For further information please contact:
Tanya Pring
Fieldworks Marketing
Tel: 01435 873080
E: tanya@fieldworksmarketing.co.uk